Overview Of How To Pay Dstv Using Capitec App
Third party payment apps like capitec can help you to process your payment for your dstv subscription without any hassle.
Paying your DStv bill with the Capitec app is quick and easy. All you need is your Capitec app, internet access, and your DStv account number.
There are two convenient ways to pay for your DStv subscription using the Capitec app and in this article, we will show you a step-by-step guide on how to do it.
But first let’s take a look at some of the benefits associated with using the capitec app for payment:
Benefits Of Using Capitec App To Pay Dstv
1. Convenience:
- Pay anytime, anywhere: No need to visit a branch or queue at a physical outlet. Use the app wherever you are, 24/7.
- Fast and efficient: Both methods (Capitec Pay and Bill Payments) are streamlined for quick transactions.
- Card-free (Capitec Pay): Avoids the need to enter card details, simplifying the process and reducing potential errors.
2. Security:
- Capitec’s security measures: The app utilizes secure technology and fraud prevention mechanisms to protect your financial information.
- Biometric authentication: Access the app and authorize payments using fingerprint or facial recognition for added security.
- No card details shared (Capitec Pay): You don’t share your card number with DStv, minimizing the risk of exposure.
Steps On How To Pay Dstv Using Capitec App
There are two convenient ways to pay your DStv subscription using the Capitec app:
1. Capitec Pay
Capitec Pay offers a quick and secure way to settle your DStv bill directly from your Capitec app. Here’s how it works:
- Open the MyDStv app or website, or select option 1 on WhatsApp (060 0603788).
- Look for the “Pay Now” option and choose “Capitec Pay” as the payment method.
- Enter the mobile number linked to your Capitec account.
- You’ll receive a notification in your Capitec app. Open the app and navigate to “Transact” > “Capitec Pay.”
- Authenticate the payment using your Capitec app security method (pin, fingerprint, etc.).
- Review the payment details and confirm the transaction.
Benefits Of Paying For Dstv Online Using Capitec Pay:
- Instant: Reflects instantly on your DStv account.
- Secure: No card details required, reducing fraud risk.
- Convenient: No need to leave the app or enter lengthy account information.
2. Pay Dstv Using Capitec Bill Payment
This guide helps you pay your DStv subscription easily through the Capitec app using the Bill Payments option.
Here’s How:
- Open the Capitec app: Make sure you’re logged in and on the main screen.
- Select “Transact“: This usually shows a green button towards the bottom of the app.
- Enter your Remote PIN: A security step to authorize further actions.
- Tap “Payments“: This opens the menu for various bill payment options.
- Tap “Add Beneficiary” (bottom): Since you haven’t added DStv before, you need to set it up as a payee.
- Choose “Capitec-registered“: This indicates DStv is already registered with Capitec for bill payments.
- Select “DStv” (Box Office or Multichoice): Choose the appropriate option based on your subscription.
- Enter your DStv account number: The 8-digit number displayed on your DStv account statement or decoder.
- Enter the amount you want to pay: Ensure it covers your outstanding balance.
- Tap “Pay“: Review the payment details and confirm.
- Re-enter your Remote PIN: For final authorization of the payment.
You’ll receive a confirmation message within the app once the payment is successful. Remember, it might take up to 24 hours for the payment to reflect on your DStv account.
You can also use Capitec Pay for instant DStv payments without needing your Remote PIN. However, it requires linking your Capitec mobile number to your DStv account beforehand.
Refer to the Capitec website or app for detailed instructions on Capitec Pay setup.
Frequently Asked Questions
- What are the fees associated with paying DStv using the Capitec app? There are no additional fees charged by Capitec for either Capitec Pay or Bill Payments. However, DStv may have their own processing fees which you can confirm on their website.
- Can I schedule DStv payments in advance using the Capitec app? Unfortunately, scheduling payments for DStv is not currently available through the Capitec app.
- What if I make a mistake while entering my DStv account number or amount? If you make a mistake while entering your information, you will not be able to proceed with the payment. You’ll need to double-check and re-enter the correct details before completing the transaction.
- Where can I find my DStv account number and Remote PIN? Your DStv account number can be found on your monthly statement or on the “My Account” section of the MyDStv app/website. Your Remote PIN is a 4-digit code you set up when activating your decoder.
- Do I need internet access to use Capitec Pay? Yes, you’ll need an internet connection on your phone to receive and accept the Capitec Pay notification in the app.
- What happens if I don’t receive the Capitec Pay notification? If you don’t receive the notification after a few minutes, check your internet connection and restart the Capitec app. You can also try initiating the payment again from the MyDStv app/website.
- Can I pay for other DStv accounts besides my own using Bill Payments? Yes, you can pay for any DStv account as long as you have the account number and Remote PIN.
- Why is my Bill Payment taking longer than 24 hours to reflect? In rare cases, payments might take longer than usual due to system updates or technical issues. If your payment doesn’t reflect after 48 hours, contact DStv customer service for assistance.
In conclusion, Paying your DStv subscription with the Capitec app is a convenient and secure way to stay on top of your entertainment.
With two methods available – Capitec Pay and Bill Payments – you can choose the option that best suits your needs.